Order Cancellation
- If you wish to cancel your order, you may do so within 24 hours of placing the order or before the order is packed for shipment. Cancellations requested after this time frame will not be eligible for a refund.
- Upon successful cancellation within the allowed time, a full refund will be processed back to your original payment method. Please allow up to 7-10 business days for the refund to appear in your account, depending on your payment provider.
Returns and Replacements
- In the event that you receive an incorrect item or if the item arrives damaged, please contact us at [email protected] within 7 days of receiving your order.
- To facilitate a smooth return or replacement process, please include the following details in your email:
- Your order number
- A brief description of the issue
- Photos of the incorrect or damaged item
- We will assess your request and provide instructions on proceeding with the return or replacement. Please note that requests made after 7 days of delivery will not be eligible for a return or replacement.
Refunds
- Refunds for canceled orders will be processed within 5–7 business days after cancellation confirmation.
- If you cancel your order within the stipulated 24 hours and before it’s packed, the full amount will be refunded to your original payment method.
Contact Us For any assistance, please contact us at [email protected]. We are here to help resolve any issues promptly and ensure your satisfaction with our products.